Terms and Conditions

These terms and conditions form an integral part of your hire contract with J Blackmore trading as Quantock Roofbox Hire ("the Company"). By booking equipment with us, you agree to be bound by these terms.

1. Definitions

"Hirer" means the person whose name and address appears on the hire contract and who must be at least 18 years old.

"Equipment" includes roof boxes, roof bars, cycle carriers, and any other items hired from the Company.

"Hire Period" means the period from collection of the Equipment until its scheduled return time, as specified in the hire contract.

2. Hirer Identification and Eligibility

2.1 The Hirer must be at least 18 years old and provide satisfactory photographic identification (driving licence, passport) when collecting Equipment.

2.2 The Company reserves the right to refuse hire if satisfactory identification cannot be provided. No refund will be given in such circumstances.

3. Liability and Responsibility

3.1 The Hirer accepts full personal liability for all Equipment from the moment it is fitted to their vehicle until it is returned to the Company.

3.2 The Hirer is fully responsible for the security, care, and proper use of the Equipment during the hire period.

3.3 The Company accepts no liability for any damage to the Hirer's vehicle, belongings, or third parties arising from the use, fitting, or removal of the Equipment.

3.4 The Hirer must not remove any labels, interfere with the Equipment's mechanisms, or modify the Equipment in any way.

3.5 The Hirer must take all reasonable precautions to protect the Equipment from theft, damage, or adverse weather conditions.

4. Collection and Fitting

4.1 Standard collection and return times are Monday or Friday. Collections on other days may be arranged subject to prior agreement and availability.

4.2 The Hirer (or their authorised representative) must sign a receipt confirming the Equipment has been inspected and is in satisfactory condition.

4.3 When roof bars are provided, the Company cannot guarantee fitment without physically inspecting the vehicle.

4.4 If upon arrival the vehicle is not suitable for the provided roof bars, the Hirer may cancel the booking at no charge.

4.5 The Company accepts no liability for compensation unless fitment has been confirmed in advance of collection.

5. Return of Equipment

5.1 Equipment must be returned by 5:00 PM on the last day of hire unless explicitly agreed otherwise in advance.

5.2 Late returns will incur additional charges at the daily hire rate for each day or part thereof that the Equipment is overdue.

5.3 If Equipment is not returned within 48 hours of the due date without prior arrangement, the Company reserves the right to report it as stolen and charge the full replacement cost.

6. Damage and Replacement Charges

6.1 The Company does not require a security deposit at the time of booking.

6.2 Damaged Equipment returned at the end of hire will be subject to a maximum charge of £500 for replacement of broken roof boxes.

6.3 Specific charges apply as follows:

• Lost or damaged keys: £10
• Damaged locks: £50
• Complete roof box replacement (if beyond repair): Up to £500

6.4 The Company reserves the right to charge the full replacement cost if Equipment is lost or stolen during the hire period.

7. Use of Equipment

7.1 Equipment must only be used for its intended purpose as roof-mounted luggage or sports equipment carriers.

7.2 Maximum weight limits must not be exceeded. The maximum weight limit for roof boxes is 75kg.

7.3 The maximum speed limit when Equipment is fitted to any vehicle is 70mph.

7.4 The Hirer must ensure their vehicle is suitable for the Equipment and that the vehicle's roof load capacity is not exceeded.

7.5 Equipment must not be transferred to another vehicle without the prior written consent of the Company.

7.6 The Hirer must regularly check that the Equipment remains securely fitted during use and stop immediately if any problems are detected.

7.7 The Company recommends that loads are distributed evenly and secured properly within roof boxes.

8. Vehicle Damage and Insurance

8.1 The Company strongly recommends that Hirers check their vehicle insurance covers the use of roof-mounted Equipment.

8.2 The Company accepts no responsibility for damage to vehicles caused by the Equipment, whether during fitting, use, or removal.

8.3 The Hirer is responsible for ensuring their vehicle is suitable for the Equipment and that weight limits are not exceeded.

9. Amendments and Cancellations

9.1 Amendments and cancellations can be made up until the hire period commences, however we request that you notify us as soon as possible, and where possible with at least 7 days notice.

9.2 The Company reserves the right to charge administrative fees for changes to vehicle details or hire dates made with less than 7 days notice.

9.3 The Company reserves the right to cancel a contract at any time, whereupon it will refund any monies paid with no further liability.

10. Equipment Availability

10.1 In the event that pre-booked Equipment is unavailable due to damage or loss by a previous Hirer, the Company will endeavour to provide suitable alternatives.

10.2 If no alternative can be provided, a full refund will be offered with no further liability.

11. Payment Terms

11.1 Payment is due in full before collection of the Equipment.

11.2 The Company accepts no liability for any consequential losses if Equipment cannot be provided.

12. Limitation of Liability

12.1 To the maximum extent permitted by law, the Company excludes all liability for:

• Damage to vehicles or property
• Personal injury (except where caused by the Company's negligence)
• Loss of use, time, or consequential losses
• Any losses exceeding the total hire charge paid

12.2 The Company's total liability under any hire contract shall not exceed the total amount paid by the Hirer for that hire.

12.3 Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or other liabilities that cannot be excluded by law.

13. Force Majeure

13.1 The Company shall not be liable for failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to severe weather, strikes, or government restrictions.

14. Data Protection

14.1 Personal data collected will be processed in accordance with the UK General Data Protection Regulation and our Privacy Policy.

15. Governing Law

15.1 These terms are governed by the laws of England and Wales.

15.2 Any disputes shall be subject to the exclusive jurisdiction of the English courts.

16. Entire Agreement

16.1 These terms constitute the entire agreement between the parties and supersede all prior agreements or understandings.

16.2 Any variations must be agreed in writing.